Data Protection Policy (GDPR) Compliance
This policy is related to https://pianorascal.co.uk
Information relating to this and our processing of data are set out below.
When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
What data do I hold and why do I need it?
Initial enquiries: the names of all those who enquire about lessons are maintained on a log in order for me to track the number of enquiries I receive. Unless you request to be added to my waiting list no other data is held.
Waiting List: if you ask to be added to my waiting list I will store your e-mail address and a contact telephone number, if provided. I will contact you twice a year to confirm that you still wish to remain on this waiting list and if I do not hear back, you and your data will be removed from the list. This data is maintained so I can easily get in contact with you should a space become available.
Enrolled students: if you or your child attends lessons you will be asked to complete a Student Registration form which will include your e-mail address, your home address, a contact phone number and the date of birth of your child. This is so that I can easily contact you with relevant information about my teaching practice, and to maintain records of the age of my students who are under 18.
What do I do with your data?
All your personal data is stored securely on a password protected personal computer. Occasionally hard copies of data will be held securely in an office desk but only when Registration forms are completed and returned by hand. Data is backed-up to Google Drive, for which I have enabled two-factor identification.
The only data that is ever shared with third parties is when contacting an organisation on your behalf, such as exam enquiries. You permission is always obtained first!
How Long will I keep it?
I will maintain your data for up to 6 years’ after tuition finishes or, for those on my waiting list, until you do not confirm that you wish to remain on my list.
If you wish me to delete your data prior to this then please let me know and I will do so.
For more information contact firstname.lastname@example.org